Information Technology > Web Site Update Procedure
Changes requested will be handled in order of receipt, with priority given to time sensitive issues and emergency changes. Standard lead time for web requests is 24 hours. You will receive confirmation through the ticketing system and/or email depending on the method used.
The primary method for requesting a web page
change is to open an Altiris ticket via the Technology web page at
the section labeled “Ticketing System”, click on the
link for opening a ticket. Choose “TMSL Service Requests”
at the bottom left of the screen. Choose “TMSLaw Website
Update” from the options here and you will be presented with
the main ticket window. Fill out the comments section with the
appropriate changes needed, and include the complete URL of the page if
You can also request the changes to be made by emailing TMSL-Help@tsu.edu, or directly to our Web Development Specialist, Stephen T. Zapatka (firstname.lastname@example.org). A ticket will be filled out for the incident, and any updates and changes will be monitored through the Altiris system.
If it is an emergency situation that requires immediate attention, please contact the Help Desk at x1120, or Stephen directly at x1166.
You can also utilize the form labeled “Web Page Update Sheet” at http://www.tsulaw.edu/technology/it_forms.html to indicate we page changes and/or corrections to links on the web site.
Fill out the form, print, scan and email to the addresses listed above. If you have additional documentation that needs to be submitted along with the form, please contact the Help Desk at x1120 or Stephen at x1166 to make arrangements.