While anti-virus and spam filtering programs can prevent a vast majority of the problems that can show up in email, some basic “house cleaning” and prevention tips can go a long way in warding off these malicious attacks. Below are some helpful tips for managing your email and descriptions of the major types of attacks and scams. You can also check out this link to a Microsoft article on “How Outlook helps protect you from viruses, spam, and phishing”. Keep in mind that you should contact the Help Desk if you encounter any major issues, or need help with configurations.
· Only open email attachments that come from a trusted source and that are expected
· Delete all unwanted messages without opening
· Keep security patches up to date
· If you suspect an email is spam, do not respond, just delete it
· Consider disabling the email’s preview pane and reading emails in plain text
· Be extremely wary of emails asking for confidential information
· Confirm the authenticity of a suspicious request before responding
Email Spam is the electronic version of junk mail. It involves sending unwanted messages, often unsolicited advertising, to a large number of recipients. Spam is a serious security concern as it can be used to deliver Trojan Horses, Viruses, Worms, Spyware, and targeted phishing attacks.
Malware is a category of malicious code that includes Viruses, Worms, and Trojan Horses. Destructive Malware can utilize popular communication tools to spread, including Worms sent through email and instant messages, Trojan Horses from web sites, and Virus-infected files downloaded from peer-to-peer connections. Malware will also seek to exploit existing vulnerabilities on systems making their entry quiet and easy.
Phishing is essentially an online con game and phishers are nothing more than tech-savvy con artists and identity thieves. They use SPAM, malicious Web sites, email messages and instant messages to trick people into divulging sensitive information, such as bank and credit card accounts.